Shipping Policy

At SALT & ARROW TABLE CO., we are committed to delivering your furniture orders safely, efficiently, and with the care they deserve. Every order is carefully prepared, inspected, and shipped using trusted carriers to ensure a smooth and reliable delivery experience. Our goal is to make the shipping process as simple and stress-free as possible, so you can enjoy your new furniture with confidence.

Order Processing Time

All orders are processed within 0 to 2 business days (Sunday through Friday). Orders placed after our daily cut-off time of 5:00 PM (ET) will be processed on the next business day.

Please note that orders are not processed or shipped on Saturdays or major public holidays.

Shipping Time & Delivery Estimates

Once processed, orders are shipped using our standard shipping service and typically arrive within:

Transit Time: 3 to 7 Business Days

Total Delivery Time: 3 to 9 Business Days (Processing + Transit)

Delivery times may vary depending on your location, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Location

We currently ship within the United States only.

At this time, we do not offer international shipping.

Shipping Charges

We proudly offer Free Shipping on all eligible orders within the United States.

No additional standard shipping fees are applied during checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

This tracking number allows you to monitor your shipment directly through the carrier's website.

If you do not receive a tracking email within 2 business days after placing your order, please contact our customer support team.

Delivery Issues or Delays

If your package is significantly delayed, lost in transit, or marked as delivered but cannot be located, please contact us as soon as possible so we can assist you in resolving the issue.

We will work directly with the shipping carrier to investigate and provide updates regarding your shipment.

Damaged Packages

If your order arrives damaged, please follow these steps:

Take clear photographs of the damaged item(s)
Take photographs of the packaging materials
Contact our customer service team within 7 days of delivery
Send the photos along with your order number to info@saltandarrowtables.com

Claims submitted without photographic evidence or after the 7-day reporting period may not qualify for a replacement, refund, or store credit.

Incorrect Shipping Address

Please ensure your shipping address is accurate before submitting your order.

SALT & ARROW TABLE CO. is not responsible for packages shipped to an incorrectly provided address. If you notice an error in your shipping information, please contact us immediately. Address changes can only be made before the order has been shipped.

Contact Information

Company Name: SALT & ARROW TABLE CO.
Website Name: http://saltandarrowtables.com

E-Mail: info@saltandarrowtables.com
Phone: (616) 915-9177
Physical Address: 8983 N Bailey Rd, Howard City, MI 49329, USA

Customer Service Opening Hours:

Sunday – Friday: 9:30 AM – 7:00 PM
Saturday: Closed

Time Zone: Eastern Time (ET)

🕒 Response Time: Our customer service team answers all inquiries within 24 hours.